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Manager's KPI: How to Build an Effective System

Posted: Sun Jan 19, 2025 4:46 am
by Maksudasm
What is it? Manager's KPI is a system of performance indicators for a top manager. Depending on the specifics of the business and the position, the corresponding metrics are selected.

How to create? To develop a KPI system that will motivate and spur you to achieve results, you need to analyze and build a diagram of the company's business processes, link it to the manager's responsibilities and subsequently monitor its effectiveness.



The article explains:

The concept of KPI
Principles of advertising data package building a KPI system for managers
The Impact of KPI on the Manager's Salary
Methods of calculating KPI and motivation systems for the company's manager
Cascading and aggregating KPIs of managers
Examples of KPIs for managers
Development of KPI for production manager
KPI of the Head of the Finance Department
KPI of the head of the commercial department
Project Manager KPI
Stages of development and implementation of manager KPIs
Evaluation of the manager's work by indirect performance indicators
Frequently Asked Questions about Manager KPIs

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The concept of KPI
To properly evaluate someone's work, it is necessary to have expert knowledge in a certain area. A specialist must take into account various factors. However, no one is able to know and be able to do everything. Therefore, in business, performance indicators are used - KPI.

We are talking about metrics that allow us to measure the results of work. For example, in the sales department, the KPI reflects the number of successfully completed deals, for a contextual advertising specialist - the number of target clicks, and for a human resources manager - the number of vacancies that were successfully filled.

Manager's KPI

Source: shutterstock.com

Note that a KPI may go beyond a regular plan. For example, for an HR specialist, the monthly goal is a certain number of closed positions. At the same time, the average time spent on an interview is a KPI. If we are talking about a contextual advertising specialist, then the plan will be the number of leads, and reducing the cost of attracting one client by 25 rubles is a KPI. It is often quite difficult to distinguish one from the other.

What is the KPI system used for? It allows you to set specific tasks for employees and motivate them to complete them. For example, the KPI for a certain employee for a month is to attract 3,000 subscribers from Moscow to the VKontakte group. The person was able to bring 6,000, but 4,000 of them live in Saratov. Thus, the KPI was not fulfilled, so the employee will not receive a bonus