It often collaborates with Youtubers
Posted: Sun Jan 19, 2025 10:49 am
"The effect of Double 11 was better than expected. The official website only lowered the shipping fee threshold. When the threshold for entry was lowered, many customers thought they could give it a try or repurchase early. The results were very good." A marketing partner said that on-site marketing allowed for scheduled activities Conversion rates are better.
Chatbots handle customer service across all channels in a unified manner
We further asked how Lao Ma Noodles handles the customer service problems caused by the high conversion rate. Because there is an official website, distribution, export sales, and even physical stores, customer service must have a lot to do.
"The chatbot is very helpful in this regard." Because in the past, customer service staff had to go to LINE / FB / official website to switch between various channels to reply, which was a waste of time. Now Omnichat integrates all channels in one message center, and also has an APP that can respond instantly using mobile phones, so customers' oman email list needs can be solved quickly.
Creative marketing, paired with efficient marketing and customer service tools
Lao Ma Noodles has been in business for more than 7 years., bloggers and food experts on creative tasting events, making the Chinese community in Japan, Hong Kong, Australia, Canada and the United States more and more familiar with Lao Ma Noodles.
The two bosses adhere to their original aspirations and develop new flavors every year, and also create new marketing ideas based on different Chinese regions, so that customers will never get tired of it and will keep repurchasing.
With these soft marketing methods, combined with Omnichat "on-site marketing", we can effectively grasp the traffic we attract, increase the conversion rate by doubling, and use a one-stop message center to manage all customer service messages and create warm customer conversations.
The team of Lao Ma Noodles maintains its usual warm tone, "In the future, through the integration of retail and physical noodle stores, we hope to build Lao Ma Noodles into a unique brand that represents Taiwan. Wherever there are Chinese people, there will be Lao Ma Noodles. "
Chatbots handle customer service across all channels in a unified manner
We further asked how Lao Ma Noodles handles the customer service problems caused by the high conversion rate. Because there is an official website, distribution, export sales, and even physical stores, customer service must have a lot to do.
"The chatbot is very helpful in this regard." Because in the past, customer service staff had to go to LINE / FB / official website to switch between various channels to reply, which was a waste of time. Now Omnichat integrates all channels in one message center, and also has an APP that can respond instantly using mobile phones, so customers' oman email list needs can be solved quickly.
Creative marketing, paired with efficient marketing and customer service tools
Lao Ma Noodles has been in business for more than 7 years., bloggers and food experts on creative tasting events, making the Chinese community in Japan, Hong Kong, Australia, Canada and the United States more and more familiar with Lao Ma Noodles.
The two bosses adhere to their original aspirations and develop new flavors every year, and also create new marketing ideas based on different Chinese regions, so that customers will never get tired of it and will keep repurchasing.
With these soft marketing methods, combined with Omnichat "on-site marketing", we can effectively grasp the traffic we attract, increase the conversion rate by doubling, and use a one-stop message center to manage all customer service messages and create warm customer conversations.
The team of Lao Ma Noodles maintains its usual warm tone, "In the future, through the integration of retail and physical noodle stores, we hope to build Lao Ma Noodles into a unique brand that represents Taiwan. Wherever there are Chinese people, there will be Lao Ma Noodles. "