WhatsApp Integration: What it is and which one to choose for your company

[mostakimvip06]

There is no doubt about the power of WhatsApp for sales , but if you want to implement the messenger in your company, you need to dedicate yourself to the implementation phase so that the process happens correctly and brings results. Part of this process involves hiring a WhatsApp integration service , such as Messagebird, which helps when implementing WhatsApp in an advanced way in companies.

In this article we present the advantages of this integrator , so you will have more information to choose the best option for your strategy:

What are WhatsApp integrators and what are they?
In short, WhatsApp integrators are applications that allow you to receive and send messages through channels other than a cell phone. In short, they work like a telephone operator, enabling the arrival and departure of WhatsApp messages.

Therefore, to ensure a good flow of communication, it is necessary to choose a good WhatsApp integrator. This will allow, for example, Bitrix24 users to receive and send messages through the platform's Contact Center.

In this sense, there are some connectors that have obvious advantages paraguay telemarketing data over others. MessageBird , for example, is an application recognized by the Facebook company that owns WhatsApp, which is why it is called an “official integrator”.

Its advantage is the stability and quality in sending and receiving messages. On the other hand, precisely because it is recognized by the platform, the integration process is a little longer, as it needs to be approved by Facebook . This factor also impacts the price of the platforms, making the investment in these two solutions a little beyond the budget of some companies.

Another integrator is PowerZAP WhatsApp API , which has the advantage of connecting to Bitrix24 CRM, through conversation history and automation of sending messages. In this case, you do not need to use an integrator to have this complete service within your CRM software , as the application already includes this solution. In addition, it is very stable and still guarantees support from Br24 according to the chosen plan.

Choosing an integrator for WhatsApp Business
If your company doesn't have the time or can't invest in these solutions, we suggest looking for other alternatives. But don't lose sight of the importance of integrating WhatsApp with CRM , as this is the only way to ensure the productivity and scalability of business operations.

PowerZAP WhatsApp API

To do this, you need to use an API that integrates the connector with Bitrix24.CRM . In this case, PowerZAP WhatsApp API has the advantage of also connecting or not with other integrators, such as Messagebird with Bitrix24. With these integrators, the connection is immediate and you can start using WhatsApp with the CRM on the same day. On the other hand, it is worth noting that they are unstable and can cause communication problems.

READ ALSO: Advantages of PowerZAP WhatsApp API over Bitrix24 native integration

Integrate WhatsApp with Bitrix24 CRM
As we have seen, there are many options, but the fact is: you will need to make an investment and, like any investment, you need to prioritize the costs and benefits of each connector. When you purchase an official connector, you are investing in quality, but we understand that there are different needs and, for this, there are alternative connectors.

Regardless of the integrator you choose, when using PowerZAP you can integrate it with Bitrix24 CRM. Try PowerZAP WhatsApp API for free and connect it to one of the solutions we present!

Last update: 05/20/21.