AI bot responds in chat on BotHelp website

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sakibkhan22197
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Joined: Sun Dec 22, 2024 5:05 am

AI bot responds in chat on BotHelp website

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The user goes to the site and clicks on the chat icon.
In the chat, enter the text of the question in any form.
The AI ​​bot gives an answer based on your knowledge base. If the bot does not find an answer, it calls the operator. The user can call the human operator at any time if the bot's answer does not solve his problem.
How to set up an AI bot

Train an AI bot using your knowledge base.
Connect it to the chat so that all incoming requests are first processed by the AI ​​bot, and then transferred to an operator if it cannot find an answer.
AI bot can be connected to Telegram.

Also, the AI ​​bot can be connected not to all questions in the chat, but to certain branches of the welcome bot. For example, you can connect the AI ​​bot only to questions about tariffs.

AI bot
In the case of the online service BotHelp, we described how the AI ​​bot independently solves 40% of all questions from the chat and replaces two operators . The service team first connected the AI ​​bot only to one branch of the welcome bot, and then transferred all questions from the chat to it.

AI bot responds in chat on BotHelp website
Scenario: Communication with users in online chat
The purpose of the script is to answer users' questions in order to work list of spain cell phone number through their objections and encourage them to make a purchase.

How the script works

The user goes to the site, clicks on the chat icon and writes his question.
A human operator connects and answers questions.
Communicating with users via online chat
Mechanics: personalized lead bots and pop-ups on the website
Scenario: Collecting leads from qualified users using personalized pop-up messages
The goal of the script is to encourage users to leave a request using personalized messages.

How the script works

The user answered qualifying questions in the chatbot or Telegram bot, but did not leave a request.
If the user visits the site again, in 5 seconds they will see a pop-up with a personalized offer. For example, in the chatbot they indicated that they sell cosmetics on marketplaces, and in the pop-up they will see a message about how to sell more cosmetic products on marketplaces.
Collect leads from qualified users with personalized pop-up messages
Scenario: Collecting leads from qualified users via personalized messages in a chatbot
The goal of the scenario is to encourage users to leave a request with personalized messages. This is a variation of the previous scenario, but the user receives the personalized message in a chatbot, not a pop-up.

How the script works
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