Liu Xiaowei, General Manager of Donghai Model
In a 50-year-old building, there is an old model toy store that has been open for more than 30 years. The first opportunity for a turnaround was not to spend a lot of money to renovate the store, but to choose to enter the new world of "digital". After successfully building a model toy empire with the largest traffic and the largest number of fans in Taiwan, Liu Xiaowei further used Omnichat OMO cross-channel technology and customer service marketing system to monetize traffic from all social channels, deepen fan management, and open up The third market that connects online and offline markets deeply grasps the hearts of customers and continues to open stores to reach new heights.
See clearly the digital sales ecology of “If you don’t move forward, you will retreat” and create a new blue ocean for OMO
Donghai Model's digital business journey has not been hong kong email list smooth sailing. On the contrary, Donghai Model has also experienced the pain points that all business owners have encountered when entering online sales. The difference is that Liu Xiaowei, general manager of Donghai Model, has remained firm despite setbacks. Persist in continuing on the road of digital transformation. "From the beginning of online sales in 2015 to the establishment of its own official website and community management, Donghai Model, which transformed from an old model store in Wannian Building into an e-commerce company, had become the largest model toy e-commerce company in Taiwan by traffic before the epidemic.