One of the consequences of the health crisis

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Many consumers are eager to resume their vacation plans or enjoy lunch or dinner at their favorite restaurants. However, the pandemic has not only brought quantifiable consequences, the truth is that many people have suffered a strong psychological impact and are afraid. So the questions now are how to know when it will be safe to travel or go to bars and restaurants again, and who we can trust to give us this information. Part of the answer is to understand what the new “normal” of consumer behavior will look like after the virus. What the World Tourism Organization says The World Tourism Organization (UNWTO) has presented a set of guidelines to help the tourism sector emerge from COVID-19 stronger and more sustainable. The guidelines underline the need to act decisively and restore trust. But also, thanks to the intensified collaboration between UNWTO and Google, to take advantage of innovation and the digital transformation of global tourism.


Purchasing decisions are emotional But it is colleges and universities authority email addresses not only the role of large international organisations to reassure and inform people. In fact, this time of crisis is a good opportunity for many establishments to regain the trust of customers and establish stronger ties with them. If there is one thing that email marketing for the hospitality sector allows you to achieve, it is the possibility of connecting and exciting your customers in person . By running email marketing campaigns, you can gain a greater amount of points in empathy and trust with your audiences. This, at the same time, will result in customers coming back to you.is not only that consumer decision-making has taken a sharp turn, but also that purchasing impulses have slowed down. This may make you think that the purchasing process has become more rational, but nothing could be further from the truth! It has been proven that when we experience situations of uncertainty, decision-making becomes more emotional .